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cloud-based telephone VoIP System

A cloud-based telephone system (Voice over Internet Protocol commonly known as VoIP) lets businesses make telephone calls via the internet by converting the voice signal from a standard telephone into a digital signal. The digital signal travels over the internet and then converts back to the standard telephone. VoIP service customers can make and receive calls worldwide through the internet at no extra cost.

What are the advantages of VoIP?

  • Reduced communication operating cost.

  • Eliminate the capital outlay of installing and maintaining a standard telephone system.

  • Reduce or eliminate the need to employ staff to maintain the communications system.

  • Enable teleworking, remote working and home offices from anywhere. Nationally, internationally, and globally.

  • Engage innovative technologies such as voicemail to email, fax to email and follow me technology.

  • Employees and companies can be truly mobile as the work telephone can be disconnected and reconnected anywhere it's required.

  • With cloud-based systems, there is no maintenance or hardware, other than IP phones. The service provider houses, maintains, and upgrades all the PBX technology.

  • The cloud offers growing businesses the opportunity to easily add new lines and provides quick access to new features.

  • Maintenance issues are the responsibility of the service provider.

  • VoIP offers greater flexibility as the traditional telephone network is inflexible. When a new telephone is required with VoIP a new telephone can be added to the network with the standard telephone system new extensions must be created and patched into the PBX system.


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In 2025 PSTN and ISDN circuits will be replaced by VoIP (Voice over Internet Protocol) systems. We can offer to bundle SIP with connectivity to help you with the ISDN switch-off. We have a broad portfolio of SIP services including:

  • Your choice of connectivity (Fixed Line, Mobile, Leased line)

  • SIP Trunks (Including bundled inclusive calls or pay as you use pricing)

  • Resilient SIP trunk options (resilient server side and/or client side)

  • Flexible inbound and outbound routing

  • UK, International and non-geographic number porting via our portal or API

  • Complete UK numbering coverage

  • International inbound and outbound numbering

  • Direct Routing for Microsoft Teams

  • Fully automated provisioning via our portal and API

Meeting Your Needs

Businessman hand press telephone icon we

Our cloud-based business telephone VoIP system (Pace Phone) is built on the world’s leading cloud voice platform, BroadSoft which was acquired by Cisco for approximately $2 billion in 2018. We provide handsets, phone extensions, advanced call features and inclusive call packages. With 'Pace Phone' you do not need a traditional physical telephone system (PBX) in your office or ISDN telephone lines anymore. We can tailor the system of any company size to meet the exact needs of your business with features previously only affordable by large enterprises.


Our bundles come with a Premium BroadSoft license and forty-five (45) premium features at no extra cost including


  • Auto Attendant

  • Busy lamp fields

  • Webex for Pace phone (receive & make calls on your mobile device as if you were in the office)

  • Shared call appearance (up to 30 devices)

  • Voicemail to email (A call attachment is emailed directly to you)

  • Call forwarding

  • Redial

  • DND

  • Call pickup

  • Hunt groups

  • Hot- Desking

  • Call waiting

  • Music on hold

  • Set working / Opening time rules

  • Free Polycom / Yealink HD Voice handset per licence.

  • Unlimited standard UK mobile and landline calls

Webex for Pace Phone
Webex for Pace Phone delivers instant messaging, file sharing, collaborative spaces, and IP calling features, as well as enterprise-grade video conferencing. We offer a range of packages, which are cost-effective and easy to deploy. Our basic package is included within the license for free.

Key features

  • High-quality voice calls

  • Integrates with applications such as Microsoft Teams

  • High-definition video conferencing with support for up to 1,000 concurrent users

  • Collaborative spaces where users can share files

  • Apps for desktops, laptops, smartphones, and tablets

  • Robust security features, including encryption as standard

Key benefits

  • Make and receive high-definition calls

  • Call from Teams

  • Enjoy high quality video for video conferences

  • Share files and collaborate with team members working   remotely

  • Use on the go or in the office

  • Secure calls

For more information, please feel free to give us a call or click for a free no obligation quote

Landline (PBX/VOIP): Services
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